Blue Reef Technical Support Blue Reef Virtual Server Reseller ProgramInstallation instructions, manuals, how-tos, and more!About Blue Reef Consulting, Inc.

About Blue Reef Virtual ServersEcommerce Solutions for your Virtual ServerSearch the Blue Reef Virtual Server web site
Return to Blue Reef Virtual Servers Home Page
Order virtual servers, software, computers, and more!
Return to Blue Reef Main Home Page
Specials
Site Map
Frequently Asked Questions to help you do business with your Virtual Server.



Blue Reef Virtual Servers
Support Menu
Frequently Asked Questions
FAQ Overview
General FAQs
Solaris Server FAQs
Oracle Server FAQs
Merchant FAQs
Technical FAQs
Domain FAQs
Billing FAQs
Virtual Hosting FAQs
Secure Server FAQs
Ordering FAQs
Pricing FAQs
Request Help from our Support Staff
Order a Blue Reef Virtual Server now!


Virtual Server Technical FAQs

Please note that most technical questions can be answered by the online technical support section of our web site or by simply sending a message to our Problem Tracking System.

Q1. How is the Virtual Server maintained?

Q2. Do I have shell access to my Virtual Server?

Q3. How do I get my web page statistics?

Q4. Are CGI scripts provided with the server?

Q5. Can perl or other scripting languages be used?

Q6. Where can I get answers to my other technical questions?

 
Q1. How is the Virtual Server maintained?

    Maintenance of the Virtual Server is done completely by the customer. We provide you with full Telnet and FTP access to your Server and access to the online Blue Reef Administrator Handbook after you order has been processed. This Administrator Handbook describes the configuration files and directory structure of your Virtual Server.

 Q2. Do I have shell access to my Virtual Server?

    Yes. Maintenance of your Virtual Server can be done by both FTP and Telnet. The login name and password for the shell access is supplied in the Virtual Server configuration information sent to you after your Virtual Server order has been processed.

 Q3. How do I get my web page statistics?

    You may use a host of methods to generate statistics about your web server. You will have full access to your own logs in a combined or separate format (access_log, error_log, referer_log, agent_log). Any software that recognizes these file formats can be used to generate statistics about your web site. Examples of client side statistical programs include WebTrends, a very powerful program with a GUI front end that runs on any Windows desktop. Blue Reef supplies access to several server side statistical programs such as getstats and analog. You can learn more about stats and log reports in the Add-On section.

 Q4. Are CGI scripts provided with the Server?

    Each Server comes with its own unique cgi-bin directory. In fact, since you have complete access to your Virtual Server configuration files, you can create any number of cgi-bin directories on your Virtual Server. You may install any CGI script or program on your Virtual Server that you please. Blue Reef has several scripts in its CGI Scriptorium that you may find useful.

 Q5. Can perl or other scripting languages be used?

    The Virtual Servers come with a Perl interpreter pre-installed. The latest release of Perl version 5 is also available. The Servers also come with TCL/Tk, csh, sh, and other popular UNIX scripting languages. See our add-on documents for more info.

 Q6. Where can I get answers to my other technical questions?

    There is a wealth of information available at the Blue Reef Support Section. You can also reach our technical support staff through our Problem Tracking System.
SEE ALSO:

Virtual Server Handbook

Server Stats

Using Telnet/SSH

Server Add-Ons

CGI Scriptorium


Amazon.com logo
Search for :
Enter keywords...